Your KinekPoint may have adjusted hours during the USA Thanksgiving Weekend during Nov 24-28, 2022, and during the Dec 2022 Holiday Season (Dec 24 – Jan 02). You MUST call your KinekPoint to confirm if they have Holiday Hours BEFORE departing to pick up your parcel(s).

Your KinekPoint may have adjusted hours during the Canadian Thanksgiving Weekend from October 7-11, 2022. You MUST call your KinekPoint to confirm if they have Holiday Hours BEFORE departing to pick up your parcel(s).

Your KinekPoint may have adjusted hours during the Labour Day weekend from Sept 2 to 5, 2022. You must call your chosen KinekPoint to confirm their holiday hours BEFORE departing to pick up your parcel(s). As well, with COVID, there may still be additional requirements regarding pickup procedures.

Your KinekPoint might have adjusted hours during the Holiday Season from Dec 24th, 2021 to Jan 3rd, 2022. Please be sure to call your chosen KinekPoint to confirm their holiday hours BEFORE departing to pick up your parcel(s). With COVID, there may be additional requirements regarding pickup procedures.

Please note that Letterlock (Sumas, WA) was heavily affected by the recent flooding in the Pacific Northwest and has had to temporarily close to the general public in order to clean up, assess any damage and reorganize all Kinek member parcels currently in their storage. All existing parcels were moved to a safe location during the active flooding phase – Letterlock is now working to get those items moved back to the warehouse and reorganized so that all Kinek member shipments are grouped together accordingly.  

While Letterlock is closed for parcel collection, please rest assured that all new deliveries are being accepted.  

The Letterlock team respectfully requests that you do not call as they are devoting their days to clean up and reorganization in an effort to reopen as soon as possible – if you do have questions, please email [email protected] for the fastest response. 

An update will be posted on their website www.letterlock.com and here once they know a firm reopening date.

We appreciate and thank you for your patience and understanding,

“We will be closing at 10:00 AM on Monday, December 13th, 2021, to honor our owner and friend John Durand who passed away Monday, December 6, 2021. We thank you for your understanding.”

WIBS will only be open from 7am-10am (EST) on Mon Dec 13th

Your KinekPoint might have adjusted hours during the US Thanksgiving long week. Please be sure to call your chosen KinekPoint to confirm their holiday hours BEFORE departing to pick up your parcel(s). With COVID, there may be additional requirements regarding pickup procedures.

Dollar City Warehouse, Buffalo, NY, Kinek members

Please be advised that your Kinekpoint will be reinstating the late fee charges for parcels not picked up within 30 days of the borders reopening. The prospective date is November 9th, 2021.

After the first 30 days, each parcel will be charged an additional late fee of US$1.00 per day.

Thank you for your understanding. We look forward to the border reopening.

PUDO Kinek Support

Effective Nov 1, 2021, Bay Brokerage Tonawanda WILL NOT be accepting new parcel deliveries. They will be open for PICK UP ONLY thereafter until November 30, 2021. 

You also have the option to make arrangements with the location directly in order to have your parcels forwarded to you. Please email them directly here – [email protected]

Please make every effort to pick up your parcels or make forwarding arrangements before November 30, 2021, as this will be their FINAL day. After this, parcels will be considered abandoned and will be disposed of.

*** Kinek will make an attempt to have the remaining parcels moved to a different location. An update will be sent if/when this happens***

Product received between MARCH 15, 2020 to JULY 24, 2021 the additional storage fees will be waived for both large and small shipments, but not the parcel receiving fee.

SMALL PARCELS ~

1. Product received between March 15, 2020, and July 24, 2021, the additional storage fees will be waived, but not the parcel receiving fee. 
2. Parcels received on July 25, 2021, and forward will have a 2 WEEK grace period for pick up before normal additional storage fees will apply.

LARGE PARCELS / PIECES & SKIDS ~

1. Product received between March 15, 2020, and JULY 24, 2021, the additional storage fees will be waived, but not the parcel receiving fee.
2. Parcels received on July 25, 2021, and forward will have a 1 WEEK grace period for pick up before normal storage fees will apply.

Please ask about our delivery options available in to Canada if you need assistance with that.

Note that receiving fees for all parcel sizes have not been waived and have remained in effect.

We look forward to seeing you again!

Kind regards,
Edge Logistics