Labor Day Holiday Hours

Border Mail Services – Closed Labor Day
Kinek Norman Jensen – Closed Labor Day
Bay Brokerage (Buffalo) – Closed the 1st and the 3rd
Bay Brokerage (WI/Fineview) – Closed the 1st and the 3rd
Bay Brokerage (Port Huron) – Closed the 1st and the 3rd
Bay Brokerage (Champlain) – Closed the 1st and the 3rd
Business America Services – Closed September 3rd, Open by appointment only on Sept. 1st
Malone Lumber – Closed Labor Day
Triple A Building Center – Open 9-2 Labor Day
FB Package and Shipping Center – Closed Labor Day
Computing Express – Closed Labor Day
Wellesley Isl. Bld. Supply – Saturday 8-3, Sunday 9-1, Closed Monday
The UPS Store of Lewiston – Closed September 3rd
Petes Appliance – Closed Labor Day
N.A.C. Logistics – Closed 3rd of September
New York Mailbox – Open on Saturday Sept 1, from 9 am to 2 pm and on Monday from 9 AM to 4 pm.
Storage Central – Closed September 3rd
Appleway Video – Open 10 am to 9 pm Labor Day
Edge Logistics – Closed Labor Day
Letterlock Kinek – Closed Labor Day
Border Tire & Kinek Pickup – Closed Labor Day
Ship-It – Closing 6pm Thursday, re-open 9am sept 4th
Red River Repair – Closed Labor Day
Calais Ace Homecenter – Closed Labor Day
Houlton Power Sports – Closed Labor Day
A. N. DERINGER INC – Closed 1 Sep – 3 Sep

New Partner: Balsam Hill Christmas Tree Co.

Balsam Hill logo

We’re happy to announce Balsam Hill Christmas Tree Co. as our latest e-commerce partner to leverage Kinek’s Canadian Border Network for cheaper shipping to Canadian customers. It may be July, but there is no better time to find deals on Christmas trees (artificial ones that is), wreaths, and decorations. Balsam Hill sells some of the most realistic, premium artificial Christmas trees on the market. You don’t have to take our word for it either, they are routinely featured throughout the media and their trees are featured in hotels and embassies around the world.

Be sure to check out their site and bookmark it for the holiday season!

– The Kinek Team

Kinek featured on Lang & O’Leary

A couple weeks back we posted about our coverage on CBC. We are proud to announce that we were also featured on the July 2nd episode of Lang & O’Leary. Below is a clip of the episode where Amanda Lang talks with Kinek CEO Kerry McLellan  about the service and how Kinek is positioning itself for future endeavours.

Kinek featured on Lang & O’Leary from Kinek on Vimeo.

Border KinekPoints: July 4th Holiday Hours

For all our Canadian cross border shoppers, we’ve pulled together the holiday hours of our Border KinekPoints and posted them below. Some of them are closed for Canada Day as well so be sure to double check these hours before driving down to pick up your packages.

Border KinekPoints:

  • Edge Logistics – Closed July 4th
  • Letterlock Kinek – Closed July 4th
  • Appleway Video – Closed July 4th
  • Border Tire & Kinek Pickup – Regular hours
  • Red River Repair – Closed July 4th
  • Pete’s Appliance – Closed July 4th
  • Bay Brokerage Port Huron – Closed July 1st and 4th
  • Bay Brokerage Wellesley Island – Closed July 1st and 4th
  • Bay Brokerage Buffalo – Closed July 1st and 4th
  • Bay Brokerage Champlain – Closed July 1st and 4th
  • Border Mail Services – Closed July 2nd and 4th
  • FB Package & Shipping – Closed July 4th
  • Computing Express – Closed July 4th
  • Storage Central – Closed July 4th
  • Calais Ace Homcenter – Closed July 4th
  • Deringers – Closed July 4th
  • Wellesley Island Building Supply – Closed July 4th
  • NAC Logisitcs – Closed July 4th
  • Triple A Building Center – Closed July 4th
  • UPS Store of Lewiston – Closed July 4th
  • Disc and Belleville – Closed July 4th
  • Kinek Norman Jensen – Closed July 4th
  • Business America Services – Closed July 4th
  • Houlton Powersports – Closed July 4th
  • Malone Lumber & Ready-Mix – Closed July 4th

Have a great long weekend!

– The Kinek Team

Track Your Packages

If you’re anything like us, the second after you buy something online you want to know when it’ll be delivered. Actually, we want to know more than that. We want to know where it is, where it’s been, who’s shipping it, and just about any other detail available. Oh, and we want to know all of that as soon as it happens, wherever we are.

That’s precisely why we built package tracking and notifications directly into the Kinek web and mobile apps. Now when you order something online you can add the tracking number (UPS, FedEx, Canada Post, or USPS) to your Kinek account and we’ll monitor it’s status for you. No more checking the courier’s site every hour to see if the package has moved. Sit back, relax. and wait for your Kinek Tracking email, text message, or iPhone/Android Push notification to arrive.

We’ll even plot out its progress on the map for you:

Kinek Tracking San Francisco

Package delivered to San Francisco KinekPoint

Adding your tracking number is super simple. The easiest way to add a number to your account is by forwarding your Shipping Confirmation email (which includes the tracking number) to [email protected] and the number will automatically be added to your account. Just be sure to send the email from the same address you used to create your Kinek account.

You can also copy and paste the tracking number directly into the Kinek iPhone or Android app by tapping on the “Tracking” tab, or by visiting the “Tracking” section of the web app.

Kinek Tracking Border

Package delivered to a Border KinekPoint


New Partner: Clean Energy Brands!


Clean Energy Brands

We’ve partnered with Clean Energy Brands to enable Canadians to shop Clean Energy’s large selection of alternative energy products and then pick-up their order at the nearest Border KinekPoint. If you’re interested in making your house or cottage more energy efficient, or taking it completely off the grid, it’s well worth checking out Clean Energy Brands. They have a huge selection of everything from roof mounted solar panels, batteries, cabling, and even weather monitoring equipment.

There’s no longer the worry about how much international shipping and brokerage will cost as Clean Energy Brands promotes the use of our US Border KinekPoint Network. You can use any of our 28 Border KinekPoints as your personal US shipping address to avoid international shipping fees. We’ll of course provide you updates on your package tracking and notify you as soon as the order is delivered. We’ll store your packages for 30 days, giving you lots of time to swing by and pick them up.

Kinek on CBC News

Hey Everyone! CBC news ran a story on Kinek which has sent a TON of traffic our way. To be honest, it was more than we expected and it’s had the unfortunate result of reducing our site to a crawl, if not outright crash. We thank you for your patience because  know a ton of you are trying to learn more about the service and sign up. We’re working hard on our end to bring the site back to life and cope with the “new normal” of traffic. We’ll keep you posted via Twitter and Facebook.

Stay tuned!

The Kinek Team

New Partner: Home Improvement Superstore!

Home Improvement Superstore Banner

We’re excited to announce one of our newest US e-commerce partners, Home Improvement Superstore! We’ve partnered with HIS to provide them with a more cost effective way to ship to their Canadian customers by shipping to our network of parcel receiving locations along the US border. Home Improvement Superstore carries a large selection of home appliances and home improvement products, all at great prices. On top of that, they ensure your order gets ship out within 24-48 hours of being placed.

By partnering with Kinek, Home Improvement Superstore has enabled its Canadian customers to ship to one of Kinek’s 28 Border KinekPoints. These are located at every major border crossing between the US and Canada and act as a personal US shipping address for Canadians. By shipping to a KinekPoint at their nearest border crossing, Canadians are able to entirely eliminate international shipping and brokerage fees. Once the package arrives at a KinekPoint, we notify the customer of it’s delivery and that we’ll store it for 30 days. They can then drive down and pick it up at  a time convenient for them.

Check out Home Improvement Superstore’s products and stay tuned for more partner news!

– The Kinek Team


We’ve gone far too long without a company blog here at Kinek, but that all changed with this post! We plan on posting all sorts of news on here to keep you guys updated on all things Kinek. Expanding into a new market? You can read about it here. Holiday hours, new e-commerce and retail partners, cool new features, and customer stories? Also all here.

You’ve helped us build North America’s largest delivery network for online shoppers as well as Canada’s largest border network for cross border shoppers and for that we owe you a huge thanks! It’s been awesome building out the network for you and as a token of our gratitude, we’re working on some exciting new projects that we can’t wait to share, so keep an eye on this blog.

Happy shopping!

The Kinek Team