URGENT: Kinek – Letterlock Sumas Flooding Update

Please note that Letterlock (Sumas, WA) was heavily affected by the recent flooding in the Pacific Northwest and has had to temporarily close to the general public in order to clean up, assess any damage and reorganize all Kinek member parcels currently in their storage. All existing parcels were moved to a safe location during the active flooding phase – Letterlock is now working to get those items moved back to the warehouse and reorganized so that all Kinek member shipments are grouped together accordingly.  

While Letterlock is closed for parcel collection, please rest assured that all new deliveries are being accepted.  

The Letterlock team respectfully requests that you do not call as they are devoting their days to clean up and reorganization in an effort to reopen as soon as possible – if you do have questions, please email [email protected] for the fastest response. 

An update will be posted on their website www.letterlock.com and here once they know a firm reopening date.

We appreciate and thank you for your patience and understanding,

Dollar City Warehouse – Late pickup fees reinstated

Dollar City Warehouse, Buffalo, NY, Kinek members

Please be advised that your Kinekpoint will be reinstating the late fee charges for parcels not picked up within 30 days of the borders reopening. The prospective date is November 9th, 2021.

After the first 30 days, each parcel will be charged an additional late fee of US$1.00 per day.

Thank you for your understanding. We look forward to the border reopening.

PUDO Kinek Support

CLOSING: Bay Brokerage – Tonawanda, NY (effective Nov 1, 2021) – UPDATED 02NOV2021

Effective Nov 1, 2021, Bay Brokerage Tonawanda WILL NOT be accepting new parcel deliveries. They will be open for PICK UP ONLY thereafter until November 30, 2021. 

You also have the option to make arrangements with the location directly in order to have your parcels forwarded to you. Please email them directly here – [email protected]

Please make every effort to pick up your parcels or make forwarding arrangements before November 30, 2021, as this will be their FINAL day. After this, parcels will be considered abandoned and will be disposed of.

*** Kinek will make an attempt to have the remaining parcels moved to a different location. An update will be sent if/when this happens***

Edge Logistics: Storage fees as of July 24, 2021

Product received between MARCH 15, 2020 to JULY 24, 2021 the additional storage fees will be waived for both large and small shipments, but not the parcel receiving fee.


  1. Product received between March 15, 2020, and July 24, 2021, the additional storage fees will be waived, but not the parcel receiving fee. 
  2. Parcels received on July 25, 2021, and forward will have a 2 WEEK grace period for pick up before normal additional storage fees will apply.


  1. Product received between March 15, 2020, and JULY 24, 2021, the additional storage fees will be waived, but not the parcel receiving fee.
  2. Parcels received on July 25, 2021, and forward will have a 1 WEEK grace period for pick up before normal storage fees will apply.

Please ask about our delivery options available in to Canada if you need assistance with that.

Note that receiving fees for all parcel sizes have not been waived and have remained in effect.

We look forward to seeing you again!

Kind regards,
Edge Logistics

Holiday Hours 2020

Your KinekPoint might have adjusted hours during this Holiday season. Please be sure to call your chosen KinekPoint to confirm their holiday hours BEFORE departing to pick up your parcel(s).

Holiday Hours – US Thanksgiving Weekend (November 26, 2020)

It is your responsibility to confirm your KinekPoint’s hours/pricing/etc., prior to leaving or shipping packages. You must login to your Kinek account at www.kinek.com/sign-in and click on “View Hours & Pricing” to confirm KinekPoint “Details”, which includes hours, package fees, extended storage fees, current address, etc.  If Holiday Hour details are missing on the Kinek account profile, you must call the KinekPoint prior to departure and speak with someone directly to confirm that the KinekPoint is open.

AN DeringerOPEN
Kinek Depot 938
(Formerly Appleway Video)
Bay Brokerage Alex BayClosed
Bay Brokerage ChamplainOPEN
Bay Brokerage Fort Gratiot OPEN
Bay Brokerage TonawandaClosed 26th
BayBurg ExpeditersClosed 26th
Border Mail DepotClosed 26th
Business America ServicesClosed 26th
Dollar City WarehouseClosed 26th
Dysart’s ServiceOPEN
Edge LogisticsClosed 26th and 27th
FB Package & ShippingClosed 26th
Houlton PowerSports Closed 26th
Letterlock KinekClosed 26th
Arnold Malone LumberClosed 26th
My American AddressContact directly
N.A.C LogisticsContact directly
New York MailboxClosed 26th
Norman G JensenClosed 26th
Office 11206Contact directly or check
Office 11211Contact directly or check
Red River FreightClosed 26th and 27th
The UPS Store of DetroitContact directly
The UPS Store of LewistonClosed 26th
Triple A Building Center MassenaClosed 26th
Wellesley Island Building SupplyClosed 26th